Process Management Software

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Effectively Manage Change

Your organization must adapt to change to survive. But making the internal changes necessary to steer your organization in a different direction isn’t easy. That’s where LANDesk^® Process Manager software comes in.

LANDesk Process Manager automates business and IT processes, giving your IT organization the flexibility and mobility it needs to adapt to changing business environments. It’s perfect for a broad range of IT and business requirements such as service desk activity, PC lifecycle management, new-hire processes and more.

Create Consistent, Predictable Workflows

LANDesk Process Manager makes it easy to:

Create consistent, predictable IT workflows to automate redundant maintenance tasks
Integrate ongoing compliance measures with your IT processes, eliminate the stress of audits, and supply executives with the information they need when audits occur
Lower operations costs, reduce risk, and improve service delivery

Implement ITIL and ITSM Best Practices

With LANDesk Process Manager you can quickly implement and maintain your organization’s process automation standards or implement ITIL and ITSM best practices. Once implemented you’ll witness improved productivity in your IT staff, increase your ability to adapt to frequent changes, and reduce your IT costs.

Build, Edit, and Execute Workflows

LANDesk Process Manager makes building, editing and executing complete end-to-end workflows that automate IT and business processes as easy as dragging and dropping icons.

You can also use templates to quickly and easily automate IT workflows, business procedures and change management with a simple drag-and-drop graphical interface.

Learn More

Automate your business and IT processes to make them more consistent and predictable without relinquishing control over the steps taken or the outcome achieved and see how task automation simplifies your life. There’s no cost or obligation. Or for more information, contact your nearest LANDesk representative.

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Key Features and Benefits

Automates common tasks by connecting manual steps with existing applications and data sources in a single, continuous workflow
Creates a central aggregation point for both tasks and activities governed by a consistent, repeatable process that is measurable for quality improvement
Controls and updates multiple data sources from a single controlling workflow
Gives you anytime online access to our library of best practice workflows
Includes a graphical view of where you are in an active workflow and the steps completed so far
Scales with your needs—start in a specific area or business unit and extend to more areas as required
Makes building processes a simple drag-and drop activity; on demand editing
Lets workflows or portions of workflows be reused in any number of different processes
Gives you role-based administration control over who has permission to manage or modify a workflow
Uses a Service-Oriented Architecture interface to execute web services, decrease integration expenses, and increase agility and ROI
Provides a full-featured forms editor that integrates with existing forms tools to gather data and trigger workflows, enabling extended automation control while minimizing impacts on current practices, tools, and training
Captures history for every step of any process, including approvals, requests, comments, etc., for proof of control and support for any audit
Captures a variety of metrics from live processes using customized reports, enabling process owners to manage resources and optimize business processes

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