9028 LANDesk - New computer request 9027 10086 9028 1 LANDesk - New computer request N 2007-04-03T10:58:42.453 LANDESK\BKerr -2147483648 -2147483648 -2147483648 false false false 9028 false LANDesk - New computer request 1 System Y 1 System true 10057 2 10086 -2147483648 Get supervisor approval N N -2147483648 N 2010 1 -2147483648 N 1 2007-04-03T10:58:42.453 <Settings Version="1.0"><ApproversComments></ApproversComments><DeniersComments></DeniersComments><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10057 Get supervisor approval false 10086 2 2 Get approval System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.GetApprovals LANDesk.Workflow.BusinessObjects.dll get_approval.bmp LANDesk.Workflow.Win.ComponentModelSupport.GetApprovalsActionProperties LANDesk.Workflow.Win.exe 2 2 Get approval System 10087 -2147483648 2 f4b37186-c097-4956-8225-9dee229f5aa1 Y 2007-04-03T10:58:42.453 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true f4b37186-c097-4956-8225-9dee229f5aa1 2 Approved Y 2 Approved true 10058 22 10087 -2147483648 Is storage computer available? N N -2147483648 N 2024 1 -2147483648 N 1 2007-04-03T10:58:42.453 <Settings Version="1.0"><RequestInformation.FormId>2002</RequestInformation.FormId><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10058 Is storage computer available? false 10087 22 22 Request information System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.RequestInformationAction LANDesk.Workflow.BusinessObjects.dll RequestInformationAction.bmp LANDesk.Workflow.Win.ComponentModelSupport.RequestInformationProperties LANDesk.Workflow.Win.exe 22 22 Request information System 10088 -2147483648 16 9fb59ed0-3da6-42e9-b8c5-99c65f8e6984 Y 2007-04-03T10:58:42.47 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 9fb59ed0-3da6-42e9-b8c5-99c65f8e6984 16 Completed Y 16 Completed true 26006 10088 10093 2007-04-03T11:03:53.693 1 System Y 10093 9028 1 _Image computer N 2007-04-03T10:58:50.117 LANDESK\BKerr -2147483648 -2147483648 -2147483648 26006 10088 10093 10088 10089 -2147483648 17 6df8e9fb-5ff6-47ff-bb54-8f4c29c82081 Y 2007-04-03T10:58:42.47 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 6df8e9fb-5ff6-47ff-bb54-8f4c29c82081 17 Not completed Y 17 Not completed true 10059 23 10089 -2147483648 Order computer N N -2147483648 N 2023 1 -2147483648 N 1 2007-04-03T10:58:42.47 <Settings Version="1.0"><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10059 Order computer false 10089 23 23 Assign manual task System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.AssignManualTask LANDesk.Workflow.BusinessObjects.dll AssignManualTaskAction.bmp LANDesk.Workflow.Win.ComponentModelSupport.AssignManualTaskProperties LANDesk.Workflow.Win.exe 23 23 Assign manual task System 10090 -2147483648 18 d7d225f2-d53f-4d87-8fa6-950fc56a8b50 Y 2007-04-03T10:58:42.47 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true d7d225f2-d53f-4d87-8fa6-950fc56a8b50 18 Completed Y 18 Completed true 26007 10090 10093 2007-04-03T11:03:53.707 1 System Y 10093 9028 1 _Image computer N 2007-04-03T10:58:50.117 LANDESK\BKerr -2147483648 -2147483648 -2147483648 26007 10090 10093 10090 10091 -2147483648 19 cacf68a5-8278-422d-9936-a832b4d7ee24 Y 2007-04-03T10:58:42.47 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true cacf68a5-8278-422d-9936-a832b4d7ee24 19 Not completed Y 19 Not completed true 26008 10091 2117 2007-04-03T11:03:53.723 1 System Y 2117 9021 1 _Request denied N 2006-10-03T14:58:01 LANDESK\JMitchell -2147483648 -2147483648 -2147483648 26008 10091 2117 10091 true 0 1 Default audit

Workflow Engine Update

false 23 2 Manual task - order computer Process management team

Your services are requested.

Your services are requested. You have been assigned a task to order a new computer for an employee. Please perform that task now. After you are finished please mark your task as completed. Requester: {|Requester|} Computer type: {|Computer type|} Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false <Settings Version="1.0"><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> LogicalAnd false 10089 true 0 1 Default audit

Workflow Engine Update

false 22 2 Request information - general Process management team

Request information - general

Please complete the information request. Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false <Settings Version="1.0"><RequestInformation.FormId>2002</RequestInformation.FormId><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 2002 LogicalAnd false 10087 10092 -2147483648 3 21ae25f9-e3d7-4dfa-a53e-6fe177a004e6 Y 2007-04-03T10:58:42.487 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 21ae25f9-e3d7-4dfa-a53e-6fe177a004e6 3 Denied Y 3 Denied true 26009 10092 2117 2007-04-03T11:03:53.753 1 System Y 2117 9021 1 _Request denied N 2006-10-03T14:58:01 LANDESK\JMitchell -2147483648 -2147483648 -2147483648 26009 10092 2117 10092 true 0 1 Default audit

Workflow Engine Update

false 2 2 Approval - for change Process management team

Approval - your approval is requested

Your approval is requested for the following change: {|Change description|} Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 2021 Requester supervisor Field -2147483648 Requester supervisor Requester supervisor 2021 F 2001 -2147483648 -2147483648 2021 2001 N Y Requester supervisor Supervisor of user making service request 2 2006-09-13T09:31:08 N 2001 1 Service request Fields related to a new service request. 2006-08-03T17:03:10 2001 Fields Service request Fields related to a new service request. 2021 Requester supervisor Supervisor of user making service request false true 2001 Service request Fields related to a new service request. Contact 1 1 -2147483648 Workflow -2147483648 false 2000 2 -2147483648 Unmanaged device discovered SERVER~ldms_core|USER~sa|PASSWORD~test|ComponentId~2000|SQL_SELECT~select * from unmanagednodes where WorkflowStatusId = 0; |COLUMN_UNIQUE~UNMANAGEDNODES_IDN|SQL_UPDATE~update unmanagednodes set WorkflowStatusId = 1 where unmanagednodes_idn = {|UNMANAGEDNODES_IDN|}|EventId~2000|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test UNMANAGEDNODES_IDN^DEVICEGROUPINFO_IDN^NODENAME^IPADDRESS^SUBNETMASK^PHYSADDRESS^OSNAME^CBAPRESENT^CURRENTUSER^WORKGROUP^FIRSTSCANTIME^LASTSCANTIME^NUMBEROFSCAN^IPMIGUID^CMMGUID^CMMSNMPPORT^CMMSLIMPORT^AMT^WorkflowStatusId -2147483648 false 2002 4 -2147483648 Service request - security access COLUMN_UNIQUE~|ComponentId~2009|EventId~2005|AUTO_UNIQUE~True /root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1] -2147483648 false {|/root[1]/RequesterSupervisor[1]|} 2004 2 -2147483648 Critical server alert received SERVER~LDMS_Core|USER~sa|PASSWORD~test|ComponentId~2016|SQL_SELECT~select AlertLog.* from AlertLog Inner join AlertRulesets on AlertLog.RuleSet = AlertRulesets.RulesetInternalName Inner join AlertHealthContrib on AlertRulesets.AlertRulesets_Idn = AlertHealthContrib.AlertRulesets_Idn where ContributeToHealth = 1 and WorkflowStatusId = 0 |COLUMN_UNIQUE~AlertLog_Idn|SQL_UPDATE~UPDATE AlertLog SET WorkflowStatusId = 1 where AlertLog_Idn = {|AlertLog_Idn|}|EventId~2046|CONNECTION_STRING~DSN=LDMS_Core;uid=sa;pwd=test AlertLog_Idn^Computer_Idn^AlertId^Instance^Discriminator^Pds2id^InventoryDeviceId^HostName^LocalTime^GMTTime^AlertTime^RuleSet^RuleSetDateClient^OSType^OSFamily^ResetOnStartup^State^EffectiveState^Cleared^RemoteAddr^Purge^ClearState^LocalHealth^WorkflowStatusId -2147483648 false 2005 4 -2147483648 Service request - request for change COLUMN_UNIQUE~|ComponentId~2002|EventId~2106|AUTO_UNIQUE~True /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1] -2147483648 false {|/root[1]/RequesterSupervisor[1]|} 2008 4 -2147483648 Service request - LANDesk new computer request COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2001|AUTO_UNIQUE~True /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1] 10086 false {|/root[1]/RequesterSupervisor[1]|} 2007 4 -2147483648 Service request - new hire received COLUMN_UNIQUE~|ComponentId~2001|EventId~2064|AUTO_UNIQUE~True /root[1]/RequiresTraining[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireName[1]^/root[1]/RequiresPhone[1]^/root[1]/RequiresNetworkAccess[1]^/root[1]/RequiresComputer[1] -2147483648 false {|/root[1]/NewHireSupervisor[1]|} 2010 4 -2147483648 Service request - replace computer COLUMN_UNIQUE~|ComponentId~2007|EventId~2139|AUTO_UNIQUE~True /root[1]/DeviceName[1]^/root[1]/ChangeDescription[1]^/root[1]/RequesterId[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/IsReplacement[1]^/root[1]/Reason[1]^/root[1]/Identifier[1] -2147483648 false {|/root[1]/RequesterSupervisor[1]|} 2012 2 -2147483648 Vulnerabilities downloaded SERVER~ldms_core|USER~sa|PASSWORD~test|ComponentId~2004|SQL_SELECT~select * from patchaudittrail where EventType = 1 and workflow=0;|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update patchaudittrail set workflow=1 where PatchAuditTrail_Idn={|PatchAuditTrail_Idn|};|EventId~2049|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow -2147483648 false false <Settings Version="1.0"><ApproversComments></ApproversComments><DeniersComments></DeniersComments><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> LogicalAnd false 10086 4 Web service Web service connector N Service request - LANDesk new computer request -2147483648 COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2007|PullIntervalInMinutes~1|EventId~ COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2001|AUTO_UNIQUE~True /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1] 10086 0001-01-01T00:00:00 0001-01-01T00:00:00 1 10093 9028 1 _Image computer N 2007-04-03T10:58:50.117 LANDESK\BKerr -2147483648 -2147483648 -2147483648 false false false 9028 false _Image computer 1 System Y 1 System true 10060 22 10093 -2147483648 Prepare machine to be imaged N N -2147483648 N 2030 1 -2147483648 N 1 2007-04-03T10:58:50.117 <Settings Version="1.0"><RequestInformation.FormId>2003</RequestInformation.FormId><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10060 Prepare machine to be imaged false 10093 22 22 Request information System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.RequestInformationAction LANDesk.Workflow.BusinessObjects.dll RequestInformationAction.bmp LANDesk.Workflow.Win.ComponentModelSupport.RequestInformationProperties LANDesk.Workflow.Win.exe 22 22 Request information System 10094 -2147483648 16 07c09aba-d5b1-4be3-8a34-d7361407a225 Y 2007-04-03T10:58:50.133 LANDESK\jmitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 07c09aba-d5b1-4be3-8a34-d7361407a225 16 Completed Y 16 Completed true 10061 23 10094 -2147483648 Image device N N -2147483648 N 10009 1 -2147483648 N 1 2007-04-03T10:58:50.133 <Settings Version="1.0"><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10061 Image device false 10094 23 23 Assign manual task System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.AssignManualTask LANDesk.Workflow.BusinessObjects.dll AssignManualTaskAction.bmp LANDesk.Workflow.Win.ComponentModelSupport.AssignManualTaskProperties LANDesk.Workflow.Win.exe 23 23 Assign manual task System 10095 -2147483648 18 a681a4ba-dc1b-4a9b-8895-d1a7c010e9cb Y 2007-04-03T10:58:50.133 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true a681a4ba-dc1b-4a9b-8895-d1a7c010e9cb 18 Completed Y 18 Completed true 10062 23 10095 -2147483648 Install proper applications N N -2147483648 N 2026 1 -2147483648 N 1 2007-04-03T10:58:50.133 <Settings Version="1.0"><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10062 Install proper applications false 10095 23 23 Assign manual task System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.AssignManualTask LANDesk.Workflow.BusinessObjects.dll AssignManualTaskAction.bmp LANDesk.Workflow.Win.ComponentModelSupport.AssignManualTaskProperties LANDesk.Workflow.Win.exe 23 23 Assign manual task System 10096 -2147483648 18 38552377-b722-416f-bdcf-89ecf4e2dde2 Y 2007-04-03T10:58:50.133 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 38552377-b722-416f-bdcf-89ecf4e2dde2 18 Completed Y 18 Completed true 10063 8 10096 -2147483648 Is this a replacement? N N -2147483648 N 2 1 -2147483648 N 1 2007-04-03T10:58:50.133 <Settings Version="1.0" /> 10063 Is this a replacement? false 10096 8 8 Decision System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.Decision LANDesk.Workflow.BusinessObjects.dll decision.bmp LANDesk.Workflow.Win.ComponentModelSupport.DecisionActionProperties LANDesk.Workflow.Win.exe 8 8 Decision System 10097 -2147483648 4 fac716e3-2c27-43a5-92e6-a001e7ac68b8 Y 2007-04-03T10:58:50.15 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true fac716e3-2c27-43a5-92e6-a001e7ac68b8 4 True Y 4 True true 10064 4 10097 -2147483648 Notify requester machine is ready N N -2147483648 N 10007 1 -2147483648 N 1 2007-04-03T10:58:50.15 <Settings Version="1.0" /> 10064 Notify requester machine is ready false 10097 4 4 Send e-mail System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails LANDesk.Workflow.BusinessObjects.dll send_email.bmp LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties LANDesk.Workflow.Win.exe 4 4 Send e-mail System true 0 1 Default audit

Workflow Engine Update

false 4 2 Notification - replacement machine is ready Process management team

Notification - new machine is ready

Your new machine is ready. You can now initiate a profile restore. Old device name: {|Device name|} Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 8 Requester Field -2147483648 Requester Requester 8 F 2 -2147483648 -2147483648 8 2 Y Y Requester User who requested this change request. 2 2006-09-13T09:39:01 installation N 2 1 Workflow Internal field grouping for workflow 0001-01-01T00:00:00 2 Fields Workflow Internal field grouping for workflow 8 Requester User who requested this change request. true true 2 Workflow Internal field grouping for workflow Contact 1 1 -2147483648 Workflow -2147483648 false 2000 2 -2147483648 Unmanaged device discovered SERVER~ldms_core|USER~sa|PASSWORD~test|ComponentId~2000|SQL_SELECT~select * from unmanagednodes where WorkflowStatusId = 0; |COLUMN_UNIQUE~UNMANAGEDNODES_IDN|SQL_UPDATE~update unmanagednodes set WorkflowStatusId = 1 where unmanagednodes_idn = {|UNMANAGEDNODES_IDN|}|EventId~2000|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test UNMANAGEDNODES_IDN^DEVICEGROUPINFO_IDN^NODENAME^IPADDRESS^SUBNETMASK^PHYSADDRESS^OSNAME^CBAPRESENT^CURRENTUSER^WORKGROUP^FIRSTSCANTIME^LASTSCANTIME^NUMBEROFSCAN^IPMIGUID^CMMGUID^CMMSNMPPORT^CMMSLIMPORT^AMT^WorkflowStatusId -2147483648 false 2002 4 -2147483648 Service request - security access COLUMN_UNIQUE~|ComponentId~2009|EventId~2005|AUTO_UNIQUE~True /root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1] -2147483648 false {|/root[1]/RequesterId[1]|} 2003 4 -2147483648 Service request - reboot a server COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2015|EventId~2037 /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1] -2147483648 false {|/root[1]/RequesterId[1]|} 2004 2 -2147483648 Critical server alert received SERVER~LDMS_Core|USER~sa|PASSWORD~test|ComponentId~2016|SQL_SELECT~select AlertLog.* from AlertLog Inner join AlertRulesets on AlertLog.RuleSet = AlertRulesets.RulesetInternalName Inner join AlertHealthContrib on AlertRulesets.AlertRulesets_Idn = AlertHealthContrib.AlertRulesets_Idn where ContributeToHealth = 1 and WorkflowStatusId = 0 |COLUMN_UNIQUE~AlertLog_Idn|SQL_UPDATE~UPDATE AlertLog SET WorkflowStatusId = 1 where AlertLog_Idn = {|AlertLog_Idn|}|EventId~2046|CONNECTION_STRING~DSN=LDMS_Core;uid=sa;pwd=test AlertLog_Idn^Computer_Idn^AlertId^Instance^Discriminator^Pds2id^InventoryDeviceId^HostName^LocalTime^GMTTime^AlertTime^RuleSet^RuleSetDateClient^OSType^OSFamily^ResetOnStartup^State^EffectiveState^Cleared^RemoteAddr^Purge^ClearState^LocalHealth^WorkflowStatusId -2147483648 false 2005 4 -2147483648 Service request - request for change COLUMN_UNIQUE~|ComponentId~2002|EventId~2106|AUTO_UNIQUE~True /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1] -2147483648 false {|/root[1]/RequesterId[1]|} 2006 4 -2147483648 Service request - new hire COLUMN_UNIQUE~|ComponentId~2001|EventId~2097|AUTO_UNIQUE~True /root[1]/Reason[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireTitle[1]^/root[1]/Identifier[1]^/root[1]/RequesterId[1] -2147483648 false {|/root[1]/RequesterId[1]|} 2008 4 -2147483648 Service request - LANDesk new computer request COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2001|AUTO_UNIQUE~True /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1] 10086 false 2009 4 -2147483648 Service request - return computer COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2007|EventId~2133 /root[1]/Identifier[1]^/root[1]/IPName[1]^/root[1]/Reason[1]^/root[1]/RequesterId[1] -2147483648 false {|/root[1]/RequesterId[1]|} 2010 4 -2147483648 Service request - replace computer COLUMN_UNIQUE~|ComponentId~2007|EventId~2139|AUTO_UNIQUE~True /root[1]/DeviceName[1]^/root[1]/ChangeDescription[1]^/root[1]/RequesterId[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/IsReplacement[1]^/root[1]/Reason[1]^/root[1]/Identifier[1] -2147483648 false {|/root[1]/RequesterId[1]|} 2011 4 -2147483648 Service request - upgrade operating system SERVER~|USER~|PASSWORD~|ComponentId~2008|SQL_SELECT~|COLUMN_UNIQUE~|SQL_UPDATE~|AUTO_UNIQUE~True|EventId~2003|CONNECTION_STRING~DSN=;uid=;pwd= /root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/DeviceName[1]^/root[1]/RequesterId[1] -2147483648 false {|/root[1]/RequesterId[1]|} 2012 2 -2147483648 Vulnerabilities downloaded SERVER~ldms_core|USER~sa|PASSWORD~test|ComponentId~2004|SQL_SELECT~select * from patchaudittrail where EventType = 1 and workflow=0;|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update patchaudittrail set workflow=1 where PatchAuditTrail_Idn={|PatchAuditTrail_Idn|};|EventId~2049|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow -2147483648 false false <Settings Version="1.0" /> false 10097 10098 -2147483648 5 180c44ea-2876-4e43-8ddc-0fdfd46b665d Y 2007-04-03T10:58:50.15 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 180c44ea-2876-4e43-8ddc-0fdfd46b665d 5 False Y 5 False true 10065 4 10098 -2147483648 Notify requester machine is ready N N -2147483648 N 10008 1 -2147483648 N 1 2007-04-03T10:58:50.163 <Settings Version="1.0" /> 10065 Notify requester machine is ready false 10098 4 4 Send e-mail System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails LANDesk.Workflow.BusinessObjects.dll send_email.bmp LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties LANDesk.Workflow.Win.exe 4 4 Send e-mail System true 0 1 Default audit

Workflow Engine Update

false 4 2 Notification - new machine is ready Process management team

Notification - new machine is ready

Your new machine is ready. Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 0 2 Default E-mail LANDesk Workflow

This is the default E-mail.

true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 2045 2001 N Y Is replacement? Is replacement? 1 2006-09-13T09:30:39 N 2001 1 Service request Fields related to a new service request. 2006-08-03T17:03:10 2001 Fields Service request Fields related to a new service request. 2045 Is replacement? Is replacement? false true 2001 Service request Fields related to a new service request. General 1 1 -2147483648 Workflow -2147483648 false 2000 2 -2147483648 Unmanaged device discovered SERVER~ldms_core|USER~sa|PASSWORD~test|ComponentId~2000|SQL_SELECT~select * from unmanagednodes where WorkflowStatusId = 0; |COLUMN_UNIQUE~UNMANAGEDNODES_IDN|SQL_UPDATE~update unmanagednodes set WorkflowStatusId = 1 where unmanagednodes_idn = {|UNMANAGEDNODES_IDN|}|EventId~2000|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test UNMANAGEDNODES_IDN^DEVICEGROUPINFO_IDN^NODENAME^IPADDRESS^SUBNETMASK^PHYSADDRESS^OSNAME^CBAPRESENT^CURRENTUSER^WORKGROUP^FIRSTSCANTIME^LASTSCANTIME^NUMBEROFSCAN^IPMIGUID^CMMGUID^CMMSNMPPORT^CMMSLIMPORT^AMT^WorkflowStatusId -2147483648 false 2002 4 -2147483648 Service request - security access COLUMN_UNIQUE~|ComponentId~2009|EventId~2005|AUTO_UNIQUE~True /root[1]/Identifier[1]^/root[1]/PermissionDescription[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1] -2147483648 false 2003 4 -2147483648 Service request - reboot a server COLUMN_UNIQUE~|AUTO_UNIQUE~True|ComponentId~2015|EventId~2037 /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1] -2147483648 false 2004 2 -2147483648 Critical server alert received SERVER~LDMS_Core|USER~sa|PASSWORD~test|ComponentId~2016|SQL_SELECT~select AlertLog.* from AlertLog Inner join AlertRulesets on AlertLog.RuleSet = AlertRulesets.RulesetInternalName Inner join AlertHealthContrib on AlertRulesets.AlertRulesets_Idn = AlertHealthContrib.AlertRulesets_Idn where ContributeToHealth = 1 and WorkflowStatusId = 0 |COLUMN_UNIQUE~AlertLog_Idn|SQL_UPDATE~UPDATE AlertLog SET WorkflowStatusId = 1 where AlertLog_Idn = {|AlertLog_Idn|}|EventId~2046|CONNECTION_STRING~DSN=LDMS_Core;uid=sa;pwd=test AlertLog_Idn^Computer_Idn^AlertId^Instance^Discriminator^Pds2id^InventoryDeviceId^HostName^LocalTime^GMTTime^AlertTime^RuleSet^RuleSetDateClient^OSType^OSFamily^ResetOnStartup^State^EffectiveState^Cleared^RemoteAddr^Purge^ClearState^LocalHealth^WorkflowStatusId -2147483648 false 2005 4 -2147483648 Service request - request for change COLUMN_UNIQUE~|ComponentId~2002|EventId~2106|AUTO_UNIQUE~True /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/RequesterSupervisor[1]^/root[1]/ChangeDate[1]^/root[1]/RequesterId[1] -2147483648 false 2006 4 -2147483648 Service request - new hire COLUMN_UNIQUE~|ComponentId~2001|EventId~2097|AUTO_UNIQUE~True /root[1]/Reason[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireTitle[1]^/root[1]/Identifier[1]^/root[1]/RequesterId[1] -2147483648 false 2007 4 -2147483648 Service request - new hire received COLUMN_UNIQUE~|ComponentId~2001|EventId~2064|AUTO_UNIQUE~True /root[1]/RequiresTraining[1]^/root[1]/NewHireSupervisor[1]^/root[1]/NewHireName[1]^/root[1]/RequiresPhone[1]^/root[1]/RequiresNetworkAccess[1]^/root[1]/RequiresComputer[1] -2147483648 false 2008 4 -2147483648 Service request - LANDesk new computer request COLUMN_UNIQUE~|ComponentId~2007|PullIntervalInMinutes~1|EventId~2001|AUTO_UNIQUE~True /root[1]/ChangeDescription[1]^/root[1]/Identifier[1]^/root[1]/Reason[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/RequesterId[1] 10086 false 2010 4 -2147483648 Service request - replace computer COLUMN_UNIQUE~|ComponentId~2007|EventId~2139|AUTO_UNIQUE~True /root[1]/DeviceName[1]^/root[1]/ChangeDescription[1]^/root[1]/RequesterId[1]^/root[1]/ComputerType[1]^/root[1]/RequesterSupervisor[1]^/root[1]/IsReplacement[1]^/root[1]/Reason[1]^/root[1]/Identifier[1] -2147483648 false {|/root[1]/IsReplacement[1]|} 2012 2 -2147483648 Vulnerabilities downloaded SERVER~ldms_core|USER~sa|PASSWORD~test|ComponentId~2004|SQL_SELECT~select * from patchaudittrail where EventType = 1 and workflow=0;|COLUMN_UNIQUE~PatchAuditTrail_Idn|SQL_UPDATE~update patchaudittrail set workflow=1 where PatchAuditTrail_Idn={|PatchAuditTrail_Idn|};|EventId~2049|CONNECTION_STRING~DSN=ldms_core;uid=sa;pwd=test PatchAuditTrail_Idn^EventType^Succeeded^EventData1^EventData2^EventDate^Message^Workflow -2147483648 false false 19002 EqualTo True <Settings Version="1.0" /> false 10096 10099 -2147483648 19 a7a0395d-49fa-4924-aaee-02884fdbb7dc Y 2007-04-03T10:58:50.163 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true a7a0395d-49fa-4924-aaee-02884fdbb7dc 19 Not completed Y 19 Not completed true 10066 4 10099 -2147483648 Notify IT N N -2147483648 N 2040 1 -2147483648 N 1 2007-04-03T10:58:50.197 <Settings Version="1.0" /> 10066 Notify IT false 10099 4 4 Send e-mail System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails LANDesk.Workflow.BusinessObjects.dll send_email.bmp LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties LANDesk.Workflow.Win.exe 4 4 Send e-mail System true 0 1 Default audit

Workflow Engine Update

false 4 2 Exception notification - could not install software package Process management team

Exception notification - could not install software package

Your request for reference number: {|External system ID|} has had a process exception. Exception notification - could not install software package Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false <Settings Version="1.0" /> false 10099 true 0 1 Default audit

Workflow Engine Update

false 23 2 Manual task - install applications Process management team

Your services are requested.

Your services are requested. You have been assigned a task install proper applications on a newly imaged machine. Please perform that task now. After you are finished please mark your task as completed. Device name: {|Device name|} Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false <Settings Version="1.0"><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> LogicalAnd false 10095 10100 -2147483648 19 b28d392e-e3f6-4e56-954b-7e2799cbf98f Y 2007-04-03T10:58:50.197 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true b28d392e-e3f6-4e56-954b-7e2799cbf98f 19 Not completed Y 19 Not completed true 10067 4 10100 -2147483648 Notify IT N N -2147483648 N 10004 1 -2147483648 N 1 2007-04-03T10:58:50.197 <Settings Version="1.0" /> 10067 Notify IT false 10100 4 4 Send e-mail System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails LANDesk.Workflow.BusinessObjects.dll send_email.bmp LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties LANDesk.Workflow.Win.exe 4 4 Send e-mail System true 0 1 Default audit

Workflow Engine Update

false 4 2 Exception notification - could not deploy image Process management team

Exception notification - could not deploy image

Your request for reference number: {|External system ID|} has had a process exception. Exception notification - could not deploy image Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false <Settings Version="1.0" /> false 10100 true 0 1 Default audit

Workflow Engine Update

false 23 2 Manual task - image device Process management team

Manual task - image device. Your services are requested.

Your services are requested. You have been assigned a task image a machine. Please perform that task now. After you are finished please mark your task as completed. Device name: {|Device name|} Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false <Settings Version="1.0"><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> LogicalAnd false 10094 10101 -2147483648 17 50c750b6-41e9-4ac1-9c11-2e3f6a45a707 Y 2007-04-03T10:58:50.197 LANDESK\jmitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 50c750b6-41e9-4ac1-9c11-2e3f6a45a707 17 Not completed Y 17 Not completed true 10068 4 10101 -2147483648 Notify IT N N -2147483648 N 2025 1 -2147483648 N 1 2007-04-03T10:58:50.21 <Settings Version="1.0" /> 10068 Notify IT false 10101 4 4 Send e-mail System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails LANDesk.Workflow.BusinessObjects.dll send_email.bmp LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties LANDesk.Workflow.Win.exe 4 4 Send e-mail System true 0 1 Default audit

Workflow Engine Update

false 4 2 Exception notification - could not prepare machine to be imaged Process management team

Exception notification - could not prepare machine to be imaged

Your request for reference number: {|External system ID|} has had a process exception. Exception message - could not prepare machine to be imaged Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false <Settings Version="1.0" /> false 10101 true 0 1 Default audit

Workflow Engine Update

false 22 2 Request information - prepare machine to be imaged Process management team

Request information - prepare machine to be imaged

You have been assigned a task to prepare a machine to be imaged. Please perform that task now. After you are finished please fill out form and click submit. Device name: {|Device name|} Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false <Settings Version="1.0"><RequestInformation.FormId>2003</RequestInformation.FormId><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 2003 LogicalAnd false 10093 10093 9028 1 _Image computer N 2007-04-03T10:58:50.117 LANDESK\BKerr -2147483648 -2147483648 -2147483648 false false false 9028 false _Image computer 1 System Y 1 System true 10060 22 10093 -2147483648 Prepare machine to be imaged N N -2147483648 N 2030 1 -2147483648 N 1 2007-04-03T10:58:50.117 <Settings Version="1.0"><RequestInformation.FormId>2003</RequestInformation.FormId><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10060 Prepare machine to be imaged false 10093 22 22 Request information System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.RequestInformationAction LANDesk.Workflow.BusinessObjects.dll RequestInformationAction.bmp LANDesk.Workflow.Win.ComponentModelSupport.RequestInformationProperties LANDesk.Workflow.Win.exe 22 22 Request information System 10094 -2147483648 16 07c09aba-d5b1-4be3-8a34-d7361407a225 Y 2007-04-03T10:58:50.133 LANDESK\jmitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 07c09aba-d5b1-4be3-8a34-d7361407a225 16 Completed Y 16 Completed true 10061 23 10094 -2147483648 Image device N N -2147483648 N 10009 1 -2147483648 N 1 2007-04-03T10:58:50.133 <Settings Version="1.0"><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10061 Image device false 10094 23 23 Assign manual task System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.AssignManualTask LANDesk.Workflow.BusinessObjects.dll AssignManualTaskAction.bmp LANDesk.Workflow.Win.ComponentModelSupport.AssignManualTaskProperties LANDesk.Workflow.Win.exe 23 23 Assign manual task System 10095 -2147483648 18 a681a4ba-dc1b-4a9b-8895-d1a7c010e9cb Y 2007-04-03T10:58:50.133 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true a681a4ba-dc1b-4a9b-8895-d1a7c010e9cb 18 Completed Y 18 Completed true 10062 23 10095 -2147483648 Install proper applications N N -2147483648 N 2026 1 -2147483648 N 1 2007-04-03T10:58:50.133 <Settings Version="1.0"><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 10062 Install proper applications false 10095 23 23 Assign manual task System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.AssignManualTask LANDesk.Workflow.BusinessObjects.dll AssignManualTaskAction.bmp LANDesk.Workflow.Win.ComponentModelSupport.AssignManualTaskProperties LANDesk.Workflow.Win.exe 23 23 Assign manual task System 10096 -2147483648 18 38552377-b722-416f-bdcf-89ecf4e2dde2 Y 2007-04-03T10:58:50.133 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true 38552377-b722-416f-bdcf-89ecf4e2dde2 18 Completed Y 18 Completed true 10063 8 10096 -2147483648 Is this a replacement? N N -2147483648 N 2 1 -2147483648 N 1 2007-04-03T10:58:50.133 <Settings Version="1.0" /> 10063 Is this a replacement? false 10096 8 8 Decision System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.Decision LANDesk.Workflow.BusinessObjects.dll decision.bmp LANDesk.Workflow.Win.ComponentModelSupport.DecisionActionProperties LANDesk.Workflow.Win.exe 8 8 Decision System 10097 -2147483648 4 fac716e3-2c27-43a5-92e6-a001e7ac68b8 Y 2007-04-03T10:58:50.15 LANDESK\JMitchell N -2147483648 -2147483648 -2147483648 false false false -2147483648 true fac716e3-2c27-43a5-92e6-a001e7ac68b8 4 True Y 4 True true 10064 4 10097 -2147483648 Notify requester machine is ready N N -2147483648 N 10007 1 -2147483648 N 1 2007-04-03T10:58:50.15 <Settings Version="1.0" /> 10064 Notify requester machine is ready false 10097 4 4 Send e-mail System N 0 LANDesk.Workflow.BusinessObjects.Workflow.Actions.SendEmails LANDesk.Workflow.BusinessObjects.dll send_email.bmp LANDesk.Workflow.Win.ComponentModelSupport.SendEmailsActionProperties LANDesk.Workflow.Win.exe 4 4 Send e-mail System true 0 1 Default audit

Workflow Engine Update

false 4 2 Notification - replacement machine is ready Process management team

Notification - new machine is ready

Your new machine is ready. You can now initiate a profile restore. Old device name: {|Device name|} Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 4 2 Notification - new machine is ready Process management team

Notification - new machine is ready

Your new machine is ready. Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 0 2 Default E-mail LANDesk Workflow

This is the default E-mail.

true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 4 2 Exception notification - could not install software package Process management team

Exception notification - could not install software package

Workflow Engine Update

false <Settings Version="1.0" /> false 10099 true 0 1 Default audit

Workflow Engine Update

false 23 2 Manual task - install applications Process management team

Your services are requested.

Workflow Engine Update

false 4 2 Exception notification - could not deploy image Process management team

Exception notification - could not deploy image

Workflow Engine Update

false <Settings Version="1.0" /> false 10100 true 0 1 Default audit

Workflow Engine Update

false 23 2 Manual task - image device Process management team

Manual task - image device. Your services are requested.

Workflow Engine Update

false 4 2 Exception notification - could not prepare machine to be imaged Process management team

Exception notification - could not prepare machine to be imaged

Workflow Engine Update

false <Settings Version="1.0" /> false 10101 true 0 1 Default audit

Workflow Engine Update

false 22 2 Request information - prepare machine to be imaged Process management team

Request information - prepare machine to be imaged

Workflow Engine Update

false 4 2 Notification - replacement machine is ready Process management team

Notification - new machine is ready

Your new machine is ready. You can now initiate a profile restore. Old device name: {|Device name|} Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 4 2 Notification - new machine is ready Process management team

Notification - new machine is ready

Your new machine is ready. Process management team true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 0 2 Default E-mail LANDesk Workflow

This is the default E-mail.

true -2147483648 false false false 0 1 Default audit

Workflow Engine Update

false 4 2 Exception notification - could not install software package Process management team

Exception notification - could not install software package

Workflow Engine Update

false <Settings Version="1.0" /> false 10099 true 0 1 Default audit

Workflow Engine Update

false 23 2 Manual task - install applications Process management team

Your services are requested.

Workflow Engine Update

false 4 2 Exception notification - could not deploy image Process management team

Exception notification - could not deploy image

Workflow Engine Update

false <Settings Version="1.0" /> false 10100 true 0 1 Default audit

Workflow Engine Update

false 23 2 Manual task - image device Process management team

Manual task - image device. Your services are requested.

Workflow Engine Update

false 4 2 Exception notification - could not prepare machine to be imaged Process management team

Exception notification - could not prepare machine to be imaged

Workflow Engine Update

false <Settings Version="1.0" /> false 10101 true 0 1 Default audit

Workflow Engine Update

false 22 2 Request information - prepare machine to be imaged Process management team

Request information - prepare machine to be imaged

Workflow Engine Update

false <Settings Version="1.0"><RequestInformation.FormId>2003</RequestInformation.FormId><ApprovalLogicType>LogicalAnd</ApprovalLogicType></Settings> 2003 LogicalAnd false 10093